YAGO Return & Refund Policy

We want you to love your purchase! If you’re not completely satisfied, you may return most items within 30 days of delivery for a refund or exchange.

Return Eligibility

  • Items can be returned within 30 days of delivery.
  • Products must be unused, unwashed, and in original condition with all tags and packaging intact.
  • We accept returns if:
    • The wrong item was shipped
    • The product has quality issues or defects
    • The product does not match the description

Refunds

  • Refunds will be issued to the original payment method once the return is received and inspected.
  • Processing may take 5–10 business days depending on your bank or payment provider.

Exchange Policy

  • We currently do not offer product exchanges.
  • If you need a different size, color, or style, please return the item for a refund and place a new order.

Return Shipping

  • We provide free return shipping — all costs are covered by us.
  • A prepaid return label will be issued once your request is approved.

Exclusions

  • Final-sale items, gift cards, and products damaged due to customer handling cannot be returned.

For any questions or assistance, please email us at yagoapparel@gmail.com.